Frequently Asked Questions

  • We operate by the strict code of ethics laid out by the Automatic Transmission Service Group. We're also ASE - National Institute of Automotive Service Excellence certified. You can ask us any question, no matter how small, about your car and what's best for the life of your transmission.

  • We are a full-service transmission shop. If you think you are having a problem with your transmission we will perform a full diagnostic test. This external diagnostic will tell us if you’ll need external repair or adjustment.

    Other times, you might have electronic problems, and in other cases you may need a rebuilt transmission.

    However, if we determine that the problem isn’t with your transmission, we can repair your vehicle after we know the exact nature of the problem.

  • We recommend making an appointment as our shop can fill up fast.

  • Having your transmission checked usually takes about 90 minutes and includes checking the level and condition of the transmission fluid, a diagnosis of the external transmission controls and a road test. Minor services can be performed the same day.

    A rebuilt transmission can take several days so that your transmission can be properly removed, reconditioned or rebuilt, and reinstalled. To expedite the process, we recommend making an appointment if possible.

  • There are several reasons to think you may be experiencing a transmission problem. Among the warning signs are the following: problems while changing gears, noises from the transmission, problems when the car reaches extreme temperatures (either hot or cold), leaking, burnt, or discolored transmission fluid, and problems when stopping or accelerating.

  • Transmission fluid should be changed every 25,000 to 35,000 miles as part of regular maintenance. This also includes replacing the filter or cleaning the screen, replacing the pan gasket, and performing a final leak-check. However, you should always consult your owner's manual as driving conditions vary and you may need more frequent maintenance.

  • Different transmissions take different fluids. Our technicians will be happy to help you select the best fluid for your vehicle.

  • Check the ground for transmission fluid leaks. Make sure the fluid does not smell and is not burnt. Check to see if there are obstructions near the radiator and air ducts.

  • No problem! All you do is pay for the work and parts you authorized. However, car problems don’t fix themselves and they tend to worsen the more you drive.

  • That depends on a few things. Prices range depending on how the type of problem your vehicle has. Most transmissions have over 2,000 parts these days, so the problem can’t always be determined immediately.

    After performing an external diagnostic and understanding exactly what’s wrong with your vehicle we’ll be able to tell you whether you need minor repairs, work on the computer or a rebuilt transmission. We always keep your costs to a minimum and never suggest unnecessary work.

  • Minor services can be performed the same day. A rebuilt transmission can take several days so that your transmission can be properly removed, reconditioned or rebuilt, and reinstalled. To expedite the process, we recommend making an appointment if possible.

  • Naturally, any noise coming from the transmission is a sign that you may have a transmission problem. If you hear a “clunking” while changing gears or a “clicking” while in 4-wheel drive, you may have a transmission problem as well. Check to see that your transmission fluid level is full and if that doesn’t fix the problem, you may need to bring your vehicle to a shop.

  • Always ask the dealer or seller what work has been done. If the transmission has been rebuilt you most likely shouldn’t buy the car. Before test driving it, shift through all the gears (with your foot on the brake) and make sure there is no slippage or jerking. If it takes more than a second for the gear to engage, the transmission is probably worn and not good. If testing a manual transmission, shift into neutral and put on the parking brake. Idle the engine and press the clutch pedal. Listen for noises, then release it and make sure there are no noises.

  • While most transmissions come with an twelve month warranty, we offer a 24 month warranty on rebuilt transmissions.

  • We recommend having your transmission checked once a year so that you get any problems fixed before they worsen.

  • Don’t use overdrive when in mountainous terrain. It is meant for flat roads. When climbing hills it makes the engine work harder and causes it to get hotter, creating the possibility for damaging parts and transmission fluid.

  • You can, but besides being potentially dangerous, minor problems turn into major ones over time. Taking your vehicle to a shop now may save you hundreds of dollars and the hassle of a rebuilt transmission.