1/4/2012
5

I needed to replace my transmission (Jaguar XK8 / 1997). After doing a little researching (I selected Westside Transmission). I'll start this review with why I selected Westside. 1. I received two quotes from Jaguar dealers (Hornburg, and Thousand Oaks). Both quotes were over $7,000 to replace the transmission. Both of these dealers originally instructed me that the transmission fluid never needed to be replaced (life long transmission fluild). Long story ,short - you must replace the transmission filter and fluid ever 20K period. The dealers love to sell their clients transmissions! 2. After speaking with John (service manager) and Jack DeBasc (owner) - I had my car serviced at Westside. 3. Jack and his team were professional: no surprises, a fraction of the dealer quote, and took care & time to get the job done. 4. I have owned my Jag for over 11 years and have good knowledge of the engine/electric components. Jack knew more than I did - I plan to bring my car for annual servicing. If you need your transmission, engine or electrical work (CPU modules) you must check these guys out! Its your car (and money). Thanks Jack.

9/6/2011
5

Jack is the best--he keeps my 1999 Passat running. He's extremely knowledgeable, reliable, and honest. A straight-shooter and very nice guy. Prices are reasonable too.

8/4/2011
5

Went to my trusty local tech, he thought my 04 sentra needed a transmission job, I was referred to a transmission shop-Jack diagnosed it as the clutch, he was right. Looks like I save a grand or two. Both shops honest, westside got it right and save $$$.

7/9/2011
5

I work relatively close to Westside Transmission and decided to take my car there per a friend's recommendation. Being on a break from work, the owner, Jack, knew I was on a time crunch. Upon arriving, my car was taken to the back and was looked at my a team of friendly mechanics. Shortly after returning to work, I received a call from Jack telling me what the problem was with my vehicle. Stereotypically female, I didn't really know what the problem was and how urgent it was that it be resolved, and Jack took several minutes to thoroughly explain the problem, how it related to other parts in the car and how quickly the problem should be taken care of. After speaking with Jack, I decided to have the problem taken care of right away and was very pleased to receive a call the next day that my car was ready for pick-up. I highly recommend Jack and his team of mechanics to get the job done quickly, efficiently and at a fair price.

7/9/2011
5

Recently the transmission on my S40 Volvo went out at 104,000 miles..sounds like a lot of miles but I take care of my cars and keep them around a while..A local shop in the Antelope valley said they had some success in rebuilding this type of transmission..I didn't find that a glowing self testimony. After asking around I called and spoke to Mr DeBasc at Westside Transmission and heard what I wanted to hear.. they had experience with my type of car and new it well and offered a 24 month warranty , proof is in the pudding and the pudding is doing fine.. got back the car within the qouted time (not long) and it is working as it should ..my frist time having to have a transmission rebuilt, not something any of us want to do..but I found these guys on top of their game. Scott D. Lancaster. Ca.

7/9/2011
5

I recently took my Acura Integra back to Westside for a new clutch. Years before they had put in a clutch, it worked great beyond the miles expected. They were on budget and on time, what more can you ask for in an auto repair service

5/24/2011
5

Great local transmission shop! My Volvo is running great. Their charge was competitive with the other shops around. Great warranty! I recommend them.

5/13/2011
5

A few months ago I was deciding between getting my transmission replaced from the VW dealership or getting it rebuilt with Westside Transmission. Jack gave me the pro's and con's of both choices. I decided to go with getting it rebuilt with Westside Transmission mainly because it sounded like Jack knew what he was talking, it was a bit cheaper than getting a new one, and it's a AAA approved service location. After the initial service we still had a problem. After we brought it back in a few weeks later they dissassebled the transmission again and fixed the problem. It was a minor inconvenience but the 1 year warranty on their transmission service saved the day.

5/7/2011
5

HONEST! I was quoted at SAAB Beverly Hills a $400 diagnosis fee and the possibility that my car would need a new transmission. (My "check engine light" and "at oil temp" light appered. As I did my research to see what my other options were I ran into Westside INC. (thank goodness) Jack took his time talking with me over the phone, advised I bring my car in and only charge a $95.00 for the diagnosis. I left my car there for 3 hours while they did there diagnosis and then called me letting me know my car was FINE and that the wiring in my car was not connected properly and showing old history of the car..which again he tried to explain to me. He also dimissed my $95.00 diagnosis fee. My Family's mechanic that we've had for 9 years will no longer be seeing us..we are now forever customer of Jacks.

5/4/2011
5

Westside Transmission provided excellent and quality service in near auto crisis with honest communication and a soft sell while not bleeding us financially dry. Our new (used) Audi, recently inspected and approved by a dealer, threw us a P0741 check engine light code. I first thought it might be related to timing belt replacement we just completed, but mechanically this was not the case. After spending hours on forums to learn that '02 Audi's (and others) are plagued with a faulty torque converter, we started calling around to different mechanics and transmission shops. What first struck me as different with Westside Transmission was their website included content dealing specifically with our problem. The website was also informative without pushing their services on us. The second thing that struck me was the direct and clear communication from the owner, Jack. When queried about our specific issue, Jack did not immediately default to a straight replacement of the part as others had but suggested running an additional diagnostic to further flush out our issue. It didn't hurt that there was also a 15% on-line discount for services. Upon dropping off the car, Jack took additional time to educate my girlfriend on the purpose of a torque converter by using a cut and exploded model in the lobby while demonstrating what seals usually start leaking and result in the damage. He then took us into the garage to show us both the transmission and a torque converter of an Audi they were servicing. Long story - short - upon removing the torque converter we discovered that we needed to rebuild the transmission. Again, Westside Transmission was honest and clear with their communication with us. They provided a worst case/best case scenario with rebuilding and not rebuilding the transmission. At this point I called around to find out how much a rebuild would cost and their quote was 50% cheaper than the dealer (this included the work already done on the torque converter) and their warranty could not be matched at the other shops. Three months later and we have not had an issue with the rebuild and we still have 15 months of warranty coverage. If you are having transmission issues, then I would highly suggest giving Westside Transmission a call.