5/7/2011
5

HONEST! I was quoted at SAAB Beverly Hills a $400 diagnosis fee and the possibility that my car would need a new transmission. (My "check engine light" and "at oil temp" light appered. As I did my research to see what my other options were I ran into Westside INC. (thank goodness) Jack took his time talking with me over the phone, advised I bring my car in and only charge a $95.00 for the diagnosis. I left my car there for 3 hours while they did there diagnosis and then called me letting me know my car was FINE and that the wiring in my car was not connected properly and showing old history of the car..which again he tried to explain to me. He also dimissed my $95.00 diagnosis fee. My Family's mechanic that we've had for 9 years will no longer be seeing us..we are now forever customer of Jacks.

5/4/2011
5

Westside Transmission provided excellent and quality service in near auto crisis with honest communication and a soft sell while not bleeding us financially dry. Our new (used) Audi, recently inspected and approved by a dealer, threw us a P0741 check engine light code. I first thought it might be related to timing belt replacement we just completed, but mechanically this was not the case. After spending hours on forums to learn that '02 Audi's (and others) are plagued with a faulty torque converter, we started calling around to different mechanics and transmission shops. What first struck me as different with Westside Transmission was their website included content dealing specifically with our problem. The website was also informative without pushing their services on us. The second thing that struck me was the direct and clear communication from the owner, Jack. When queried about our specific issue, Jack did not immediately default to a straight replacement of the part as others had but suggested running an additional diagnostic to further flush out our issue. It didn't hurt that there was also a 15% on-line discount for services. Upon dropping off the car, Jack took additional time to educate my girlfriend on the purpose of a torque converter by using a cut and exploded model in the lobby while demonstrating what seals usually start leaking and result in the damage. He then took us into the garage to show us both the transmission and a torque converter of an Audi they were servicing. Long story - short - upon removing the torque converter we discovered that we needed to rebuild the transmission. Again, Westside Transmission was honest and clear with their communication with us. They provided a worst case/best case scenario with rebuilding and not rebuilding the transmission. At this point I called around to find out how much a rebuild would cost and their quote was 50% cheaper than the dealer (this included the work already done on the torque converter) and their warranty could not be matched at the other shops. Three months later and we have not had an issue with the rebuild and we still have 15 months of warranty coverage. If you are having transmission issues, then I would highly suggest giving Westside Transmission a call.

4/28/2011
5

Jack is the BEST mechanic I've ever had. I came in several years ago because I had been told that I needed a new transmission. I didn't. Meanwhile, Jack correctly diagnosed my vibrating engine as having cracked motor mounts. Since then he has done some major work on my car, and it's all been excellent. He explains everything in easy-to-understand detail; he's honest and conscientious; and the prices are more than fair.

4/13/2011
5

I brought in a vehicle that most other shops wouldn't touch (1981 International Harvester 4x4 short bus!) Jack scratched his head at first, but decided that they would give it a try. Not only did he try, but he did an amazing job at a reasonable price. There are those times when you are talking to someone and you get that impression that they really know what they're doing. He's one of those guys. I would definitely recommend this shop for service on your vehicle

4/13/2011
5

I recently traveled across country in my 2005 Jeep Liberty and landed in Los Angeles. Its been two weeks and the water pump went bad. A problem consistent with my model of vehicle. I told Jaco the symptoms associated with my Jeep and he diagnosed my vehicle exactly with what I had suspected. My vehicle was fixed the following morning and available for pick up essentially the same day considering I dropped it off at the end of the previous day. The price was reasonable and the service was outstanding. I highly recommend Jaco and Westside Transmissions for leery auto mechanic customers.

4/6/2011
5

I trust only Jack to fix my old Mercedes. It has great sentimental value for me and my dad before me was already bringing the car to him. He is very knowledgeable and always find what's wrong real quick. Also, there is an Enterprise facility right next to its garage where I always get good prices while he is fixing my car. Highly recommended

3/30/2011
5

have been taking my Toyota 2004 Matrix to Jack at Westside Transmission and Automotive Inc. for a few years now and the service has always been suberb. Jack is always friendly and helpful and will go out of his way to help and work with you. Westside Transmission's and Automotive Inc. prices are very reasonable and the the work is always excellent! I drive long miles and I feel very confident driving my car, knowing that my car was serviced by Jack at Westside Transmission and Automtive Inc. My Many Thanks to Jack at Westside Transmission and Automotive Inc, Kenny Elster

3/20/2011
5

Finding a good, honest mechanic has always been difficult. Many years ago I worked as a mechanic, and have firsthand knowledge about some of the hacks out there. Jack at Westside is tops! Being very knowledgeable about cars, I ask a lot of questions and even challenge Jack on some issues. He's always patient and explains everything that needs to be done, as detailed as you need. As far as the work goes - top notch. Jack goes the extra mile to ensure complete satisfaction. After a transmission rebuild on my Jeep Grand Cherokee, there was an intermittent issue with my overdrive. Jack painstakingly troubleshot the tranny and discovered one of the new parts was defective. He replaced at no charge. He's also rebuilt my front axle, and I would have complete trust in Jack for any future repairs.

3/3/2011
5

I've taken in my Honda Odyssey a few times for various services and have always been extremely pleased with the results and the level of service I received. Jack is so caring and really takes time to explain everything to me. I highly recommend Westside Transmission!

3/1/2011
4

I don't know much about cars except to get in start the engine and drive, so the mechanic could tell me anything. I was very please with the work done. He explained everything to me so I would understand what needed to be done and then discussed with me what he thought would be the best route for the repair. My car runs great and it didn't make too much of a dent in my pocket.