Los Angeles Auto Repair

My car would not start so I spoke with Steve and had it towed to Westside Transmission. Unfortunately, the tow truck showed up 7 hours late, but Steve said it was not a problem. They found a frayed wire that was shorting which prevented the car from starting and made it run rough. They reached out to me promptly and replaced the wiring harness along with two oxygen sensors the same day. The car is now running great which for 1999 Suburban says a lot. This is the second time I've used Westside Transmission and I have not been disappointed.

They say that the true character of a man is seen observing what he does when nobody is watching. Likewise the real character of a service mechanic is what he does when the client has accepted the fate of a major repair. Stephen took my car which had been diagnosed with a compromised transmission needing total replacement and instead identified the problem and fixed it with a simple inexpensive repair giving up the opportunity of a major repair. This is the character of this establishment: honesty and service before profit. Thank you Stephen for fixing my car (I wasn’t ready to give up on her) and for saving me a lot of money. But most importantly thank you for restoring my faith in the goodwill of my fellow humans. When we serve one another with honesty and decency like you did, everybody wins.

I had a bad experience with another mechanic and felt they were not being honest about my options with getting a new transmission. Steven here at Westside called them on my behalf and called them on their BS. He then picked me up at my residence so I could pick up my car after they very quickly finished my transmission replacement. Above and beyond helpful, kind and fair. I don’t normally take the time to write these reviews but for this place it’s the least I could do for them.

Great work at a fair price. Outstanding, friendly service

They’ve done my X5 M and was so pleased I brought my M5 DINAN!! A++ Services. They don’t guess they get it done the 1st time!!!

They are honest, reliable and very kind.

Absolutely the best customer service and diagnostic ever! There was no bs it was all true knowledge and understanding. I actually look forward to bringing my next repair to them. Could not be happier. This is only the second time in my life that I have made a review.

Excellent customer service. The guys at Westside Transmission do a great job at a great price. I will be back and I highly recommend them.

We broke down in Los Angeles and had just had our transmission rebuilt from someone else. Steven should give customer service lessons because he rocked it! He took care of everything for us and kept us updated. I cannot say enough good things about this business