It started when I had to call AAA to have my car towed and they brought it to Westside Transmission. My starter had broken down and Westside had actually found other things wrong. they went out of their way to find what was wrong, such as, we found out the steering column needed new parts. After that, I discovered they did more than just standard service and after making me feel so comfortable, I went back. They go out of their way to make sure I'm happy and satisfied. They actually rented a car for me (and paid for it) when a part they ordered ended up being defected. A month or two ago, they replaced the timing belt and other worn out parts. I would definitely go back to them again. B. Scott